Privacy Policy – Demand Human Resources

Effective Date: 22 October 2025

Demand Human Resources (ABN 22 773 102 734) (“we”, “us”, “our”) is committed to protecting the privacy of individuals and safeguarding personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and protect personal information in the course of providing professional HR consultancy and human resources services.

What Personal Information We Collect

We may collect personal information including:

Name, contact details, and date of birth
Employment history, qualifications, and references
Payroll, tax, and superannuation details (where relevant)
Workplace performance, conduct, and employment records
Sensitive information such as health details, criminal history, or cultural background (only where directly relevant and with consent)

This information is collected to provide effective HR consulting, recruitment, and human resources support to our clients.

How We Collect Personal Information

We collect information directly from individuals wherever possible, including through:

Employment or consultancy applications
Forms, emails, meetings, or telephone conversations
Delivery of our HR consultancy and human resources services
Third-party sources, such as referees or screening providers (with consent)

Why We Collect and Use Personal Information

Personal information is collected and used for purposes including:

Providing HR consultancy and recruitment services to clients
Assessing candidates for employment or placement
Meeting legal, regulatory, and contractual obligations
Managing relationships with clients, suppliers, and employees
Maintaining accurate and lawful business records

We only use personal information for the purpose it was collected or for a directly related purpose that would reasonably be expected.

Disclosure of Personal Information

We may disclose personal information to:

Clients engaging us for HR consultancy and recruitment services
Government agencies or regulators as required by law
Professional advisers, insurers, and auditors
Third-party service providers supporting our operations (e.g., IT, payroll, background checks)

All third parties are required to handle personal information in accordance with the Australian Privacy Principles and our confidentiality standards. We do not sell or rent personal information.

Employee Records

As an HR consultancy, we may access or manage employee records on behalf of client organisations. While the employee records exemption under the Privacy Act applies to information held directly by employers, we treat all employee records as confidential and protect them in line with both the Privacy Act and the Fair Work Act 2009 (Cth).

Information held for our own employees or contractors is managed securely and confidentially in accordance with legal obligations.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is securely stored electronically and physically, with access restricted to authorised personnel. When no longer required, information is securely destroyed or de-identified.

Access and Correction

You may request access to your personal information held by us, or request correction if it is inaccurate, incomplete, or out-of-date.

Requests should be directed to our Privacy Officer using the contact details below. We will respond within a reasonable timeframe, in line with the Privacy Act.

Overseas Disclosure

We do not generally disclose personal information overseas. If overseas disclosure is necessary, we will ensure the recipient complies with the APPs or offers equivalent privacy protection.

Privacy Enquiries or Complaints

Privacy Officer
Demand Human Resources
Email: admin@demandhumanresources.au
Phone: 0449 764 091
Address: 148 Nicklaus Parade, North Lakes QLD 4509

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legislation, technology, or business practices. The most current version will always be available on this website.

Privacy Statement